Then the question arises: where are the bats? Not ready yet? That’s okay — prototypes and samples are part of the process. But what if the bat doesn’t feel right in hand, the weight’s too heavy or too light? Or the balance is off? Maybe the handle grip isn't just right, or the finish looks rough — even if the performance is solid.

A customer with a clear concern is manageable, but a customer who’s unsure why they’re dissatisfied is more challenging. That’s usually a sign there wasn’t enough collaboration, communication, or checkpoints during production. Maybe the material selection, specifications, or design details weren’t discussed in enough depth. That’s a strategy problem from the very start. So, how do you judge a bat before it’s finished? Without testing, without feel, without balance, without that crafted touch — all the qualities that define a truly great tapeball bat?